NDIS service providers
A website for NDIS service providers and any organisations who work with disabled young people.
As an NDIS service provider, you have a responsibility to create an environment where disabled young people feel safe, respected, and heard.
Sections
Resources to support you
Why it matters
On this page
This hub is designed to support you to foster a child-safe and youth-empowered service. It will guide you through best practices for safeguarding, communication, and complaint management.
This website was designed to be used on a computer or tablet. You can use it on mobile devices, but you will have a better experience with a larger screen.
Sections
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Learn about child safe practices, mandatory reporting, and the role of NDIS service providers in protecting young people.
Safeguarding children and young people
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Learn how to assess risks, implement policies and processes and make sure everyone in the organisation understands and meets child safeguarding responsibilities.
How to be a child safe NDIS service provider
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Discover tips on how to promote positive disability identity, encourage self-advocacy, and celebrate the diversity of the young people you support.
Embedding disability pride in your organisation
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Learn how to make sure your communication is as accessible as possible.
Accessible communication for disabled young people
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Learn how to make your communication more inclusive and empowering.
Communicating with disabled young people
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Learn how to design an accessible, youth-friendly complaint process.
Making your complaints process accessible for disabled young people
Resources to support you
- Videos: Watch stories and learn directly from disabled young people.
- Interactive tools: Access templates and checklists to help you assess child safety risks, improve your complaint processes, and make sure your services are inclusive.
- Training materials: Download resources for staff training, covering key areas such as child safeguarding, accessible communication, and disability pride.
- Best practice guides: Step-by-step guides to help you implement best practices in safeguarding, complaint management, and creating an empowering environment for disabled young people.
Why it matters
Empowering disabled young people to speak up when something is wrong is important for their safety, wellbeing, and agency.
Explore the resources on our site to strengthen your organisation’s commitment to child safety and empowerment. By making meaningful improvements, you can play a significant role in empowering disabled young people to raise concerns and receive high-quality NDIS supports.